DATA PROTECTION
Policy ("Policy") outlines how we handle, process, and safeguard your personal data in compliance with the Personal Data Protection Act of Thailand ("PDPA"). By accessing or using the lanna.ai website ("Website") and any services provided by lanna.ai ("Services"), you consent to the collection, use, and disclosure of your personal data as described in this Policy.
Data Collection and Usage
We collect and process personal data that is necessary for the provision of our Services and to fulfill our contractual obligations with you.
We may collect personal data directly from you when you interact with our Website, subscribe to our updates, or communicate with us.
We use personal data to provide and improve our Website and Services, respond to your inquiries, and send you updates and promotional materials if you have opted to receive them.
Legal Basis for Processing
- We process personal data based on one or more legal grounds, including
- Your consent We may process personal data if you have given your explicit consent for specific purposes.
- Contractual necessity We may process personal data to fulfill our contractual obligations with you.
- Legitimate interests We may process personal data based on our legitimate interests, provided that such processing does not override your rights and interests.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
We will securely delete or anonymize personal data when it is no longer needed.
Data Sharing and Disclosure
We may share personal data with third-party service providers who assist us in operating the Website and providing our Services, subject to appropriate contractual and security measures.
We may disclose personal data if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
International Data Transfers
Your personal data may be transferred and processed in countries outside of Thailand. We will take appropriate measures to ensure that such transfers comply with the PDPA and applicable data protection laws.
Data Security
We implement reasonable security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
Despite our best efforts, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data
Your Rights
You have the right to access, correct, update, and delete your personal data You may also have the right to restrict or object to certain processing activities.
To exercise your rights or make any inquiries regarding your personal data, please contact us using the contact details provided in this Policy.
Changes to this Policy
We reserve the right to update this Data Protection Policy from time to time. Any changes will be effective upon posting on the Website. Your continued use of the Website and Services after the posting of changes constitutes your acceptance of the revised Policy.
Contact Us
If you have any questions or concerns regarding this Data Protection Policy or our data practices, please contact us at privacy@lanna.ai
Effective Date 1 February 2023
Last Updated 1 May 2024